Privacy Policy

Pilates with Camilla (“we”, “us” or the “Studio”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect your information

We care about your privacy:
We will never rent, trade, or sell your email address to anyone.
We will never publicly display your email address or other personal details that identify you.

The Australian Privacy Principles

We will treat all personal information in accordance with any and all obligations that are binding upon us under the Privacy Act 1988 (Cth) (“Privacy Act”). The Privacy Act lays down 13 key principles in relation to the collection and treatment of personal information, which are called the “Australian Privacy Principles”.

What information do we collect?

We collect the information we need to provide pilates services and improve your experience. This may include:

  • Contact details: Name, email address, phone number
  • Billing information: Credit card details or other payment information (for purchases)
  • Health information: Physical limitations or conditions relevant to pilates classes (with your consent)
  • Website usage information: Information collected through cookies to personalize your experience (explained further below)

How do we collect your information?

We collect information directly from you in several ways:

  • When you sign up for classes
  • When you make a purchase
  • When you contact us (by phone, email, or through our website)
  • When you use our website

We may also collect information from third parties with your consent. For example, we may collect health information from your doctor for class modifications, but only if you authorize us to do so.

How do we use your information?

We use your information for the following purposes:

  • To provide you with high-quality pilates services
  • To process your payments securely
  • To communicate with you about classes, promotions, and other relevant information
  • To personalize your experience on our website
  • To improve our services and offerings

We will never sell your personal information to any third party.

Disclosure of your information

We may share your information with third-party service providers who help us run our business. These providers are obligated to protect your information and are only given access to the information they need to perform their services. Examples of these providers include:

  • Payment processors
  • Marketing providers
  • Website hosting and software providers

We may also disclose your information in other limited circumstances, such as:

  • When required by law or legal process
  • To prevent fraud or other illegal activity

Protecting your information

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. These steps include:

  • Secure storage of your information
  • Access controls and password protection
  • Regular security audits

Your choices

You have control over your information. You can:

  • Opt-out of receiving marketing emails by following the “unsubscribe” instructions included in those emails.
  • Request access to your personal information by contacting us (see below).
  • Request that we correct any inaccuracies in your information.

Cookies

Our website uses cookies to collect information about your browsing activity. Cookies are small data files that are placed on your device when you visit a website. They help us remember your preferences and personalize your experience. You can choose to disable cookies in your web browser settings, but this may affect the functionality of our website.

Third-party websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any website you visit.   

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated version on our website.  

Contact Us

If you have any questions about this Privacy Policy or your privacy rights, please contact us at pilateswithcamilla@gmail.com.

Changes to this Privacy Policy

From time to time, it may be necessary for us to revise this Privacy Policy. Any changes will be in accordance with any applicable requirements under the Privacy Act and the Australian Privacy Principles. We may notify you about changes to this Privacy Policy by posting an updated version on this site.

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If you require any further information about the Privacy Act and the Australian Privacy Principles, you can visit the Federal Privacy Commissioner’s website (see www.privacy.gov.au).

Follow Us
Opening Hours

Mon-Fri: 8 AM – 5 PM
Sat-Sun: 8 AM – 2 PM

Phone

0466 412 914

Address

Scarborough QLD (address provided upon booking)

Email

pilateswithcamilla@gmail.com